Vision statement
Connecting our Communities by lighting the way
Mission statement
North Itasca Electric Cooperative is committed to being a progressive and viable service organization for the benefit of our member - owners and communities.
Cooperative Goals
LEADERSHIP CULTURE PRIORITIES
- Encourage open communications
- Empower employees to grow and back their decisions.
- Create team players and goals.
- Build collaboration. (ALL FOR ONE AND ONE FOR ALL)
CUSTOMER PRINCIPLES
- Anticipate our members' needs.
- We say yes to members and customers - and then figure out HOW.
- We make decisions that are financially responsible for our membership.
- We continuously adapt to better serve our members' needs.
- Customer service is everyone's business.
CULTURE PRINCIPLES
- Everyone is committed to a collaborative member focused culture.
- We create a trusting culture and cohesiveness.
- Treat coworkers as members.
- We build trust throughout the organization.
- We create an atmosphere where we feel safe to challenge each other.
- Empower employees to be leaders.
North Itasca Electric Cooperative's Objective
North Itasca Electric is committed to serving you, the member-owner, the best possible way we can. We are here to service you by providing reliable energy at the lowest cost possible through cost saving programs such as (Off-Peak) , Wild Blue internet, Appliance and heating equipment sales, financing, auto-pay, and much more.
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